Return Policy

Airion™ 60-Day Risk-Free Guarantee

You have 60 days from the date of delivery to try Airion™ in your own home, in your own space.

If at any point during those 60 days you feel Airion™ isn’t right for you, you may return it for a full refund.

No complicated steps.
No pressure.
No risk.


Who Is Eligible for a Return?

You are eligible for a return if:

  • Your request is made within 60 days of delivery
  • The product was purchased directly from Govenci.com
  • The product has been used under normal household conditions

We understand this is a product you live with daily — normal use is expected.


How to Start a Return

Starting a return is simple:

  • Contact our support team at info@govenci.com
  • Include your order number and a brief note about your experience
  • Our team will guide you through the return process

Once your return is received and inspected, your refund will be issued to your original payment method.


Refunds

  • Refunds are processed within 5–7 business days after the return is received
  • Refunds are issued to the original payment method
  • Shipping fees (if applicable) are non-refundable

You’ll receive a confirmation email once your refund has been completed.


Exchanges

If you received a damaged product or need a replacement, we’re happy to help.

Please contact our support team and we’ll make it right as quickly as possible.


Our Commitment to You

Airion™ was designed to improve the way your home feels — not add friction or uncertainty.

We stand behind the experience it’s meant to create.

If it doesn’t make a difference for you, we respect that — and we’ll take care of it.