Return Policy
Airion™ 60-Day Risk-Free Guarantee
You have 60 days from the date of delivery to try Airion™ in your own home, in your own space.
If at any point during those 60 days you feel Airion™ isn’t right for you, you may return it for a full refund.
No complicated steps.
No pressure.
No risk.
Who Is Eligible for a Return?
You are eligible for a return if:
- Your request is made within 60 days of delivery
- The product was purchased directly from Govenci.com
- The product has been used under normal household conditions
We understand this is a product you live with daily — normal use is expected.
How to Start a Return
Starting a return is simple:
- Contact our support team at info@govenci.com
- Include your order number and a brief note about your experience
- Our team will guide you through the return process
Once your return is received and inspected, your refund will be issued to your original payment method.
Refunds
- Refunds are processed within 5–7 business days after the return is received
- Refunds are issued to the original payment method
- Shipping fees (if applicable) are non-refundable
You’ll receive a confirmation email once your refund has been completed.
Exchanges
If you received a damaged product or need a replacement, we’re happy to help.
Please contact our support team and we’ll make it right as quickly as possible.
Our Commitment to You
Airion™ was designed to improve the way your home feels — not add friction or uncertainty.
We stand behind the experience it’s meant to create.
If it doesn’t make a difference for you, we respect that — and we’ll take care of it.